Terms and Conditions

Welcome to Ignite Startup Solutions! These Terms and Conditions outline the rules and regulations for using our services. By engaging our services, you agree to comply with these terms. If you have any questions, please feel free to contact us at [Your Contact Email].

1. Definitions

  • Client: Refers to the individual or business receiving services from Ignite Startup Solutions.

  • Ignite Startup Solutions: Refers to our business, which provides web design, development, and basic marketing services.

2. Services Provided

  • Website Design and Development: Ignite Startup Solutions designs and develops websites tailored to meet small business needs, including responsive design, initial content setup, and basic SEO.

  • Basic Marketing Services: We provide essential marketing services, such as blog writing, social media posts, and email templates, to help clients kickstart their marketing efforts.

Detailed service descriptions will be provided in a project agreement specific to each client.

3. Payment Terms

  • Project Fees: A project fee will be agreed upon and outlined in the project agreement before work begins.

  • Additional Fees: Any extra work outside the initial scope of the project will incur a fee of £28 per hour.

  • Deposits: A deposit may be required to initiate work, as outlined in the project agreement.

  • Hosting Fees: Clients are responsible for any hosting fees or subscriptions, paid directly to the provider (e.g., Squarespace).

4. Project Timeline and Deliverables

  • Timeline: Project timelines are estimated and provided in the project agreement. Delays caused by the client (such as late feedback or content delivery) may impact the completion date.

  • Deliverables: Final deliverables for web design projects will be handed over upon full payment and may include training for website management, if specified in the agreement.

5. Client Responsibilities

  • Content and Information: The client is responsible for providing all necessary content (text, images, etc.) in a timely manner, ensuring that it is accurate and legally compliant.

  • Feedback: To help us complete your project on schedule, please provide timely feedback throughout the design and review process.

6. Ownership and Intellectual Property

  • Website Ownership: Upon full payment, the client will own the rights to the completed website, including design and content.

  • Third-Party Tools: Ignite Startup Solutions may use third-party tools or plugins to enhance website functionality. These tools remain the property of their respective owners and are subject to their terms.

  • Marketing Content: Any marketing content provided by Ignite Startup Solutions, such as blogs and social media posts, becomes the property of the client upon full payment.

7. Warranties and Liability

  • Website Functionality: Ignite Startup Solutions will deliver a functional and responsive website according to the agreed-upon project specifications. However, we do not warrant that the website will be error-free or that all third-party plugins/tools will be free from security risks.

  • Limitation of Liability: Ignite Startup Solutions is not liable for any damages arising from the use of the website, including but not limited to loss of business or data, except in cases of gross negligence.

8. Post-Launch Support and Maintenance

  • Training: Ignite Startup Solutions will provide a training session post-handover to empower clients to manage their websites.

  • Additional Services: Post-launch support or updates are available at an hourly rate of £28, upon request.

  • No Retainer Fees: We do not require a monthly retainer; additional work will be billed as per our hourly rate.

9. Termination

  • Either party may terminate the project with 14 days’ written notice. In the event of termination, the client will be billed for all work completed up to the termination date.

  • Deposits paid are non-refundable in the case of client-initiated cancellations.

10. Privacy Policy

  • Ignite Startup Solutions respects client privacy and will only collect, store, and use personal information in accordance with applicable privacy laws. We will not share client data with third parties without consent, except as required by law.

11. Amendments

  • Ignite Startup Solutions reserves the right to amend these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of any updated terms.

By using Ignite Startup Solutions’ services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

For any questions, please contact us at ignitestartupsolutions@gmail.com